Effective Date: July 15, 2025

1. Introduction

PadsPass, Inc. (“PadsPass”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, mobile apps, and all PadsPass services (the “Services”).

By accessing or using any PadsPass Service, you acknowledge and consent to this Privacy Policy, which is incorporated into the PadsPass Master Terms of Service and relevant Service-Specific Terms.

2. What Information We Collect

A. Information You Provide:

• Name, email address, phone number, account credentials

• Pet information (name, breed, age, microchip number, photos, health/travel

  records)

• Payment and billing info (processed by secure third-party processor; PadsPass does not store card data)

• Documents or files you upload (e.g., vaccination records, travel documents)

• Communications and customer support requests

B. Information We Collect Automatically:

• Device/browser details (IP address, operating system, device type)
• Usage data (pages visited, feature interactions, session data)
• Cookies and similar technologies (see Section 9)

C. Information from Third Parties:

• Verification partners (vets, government agencies, travel providers)
• Payment processors
• Third-party analytics (de-identified/aggregated data)